Basecamp Reviews

Collaborating with teams is easy with Basecamp

Pros

I love how everything we need for our marketing campaigns is in one spot and it is something that makes things so much clearer and easier to access for us.

Cons

Basecamp would become even better if they introduce some more advanced reporting features. Also at times it is hard to track project progress in as much detail as I'd like.

Better than the tools I used in the past

Pros

The interface is quite user-friendly and easy to navigate. Compared to other tools I have used, it stands out as it has some amazing features like instant messaging, which really helps when my colleagues and I are discussing projects.

Cons

Honestly, I haven't run into anything I dislike about Basecamp so far. Everything has been great.

Poor service

Pros

To be honest, I failed to find anything good to say about Basecamp.

Cons

Their customer service is a huge disappointment. I asked them to cancel the service, and now it's been six months and I am still waiting for their response.

Basecamp is easy to use

Pros

On our last project, my team used Basecamp to track progress, share files and discuss updates. It made everything so much easier for us and really boosted our efficiency.

Cons

It took my team a while to get comfortable with the layout and figure out where everything was. Also, the initial setup ended up being slower than we expected.

Proven to be helpful to us

Pros

Basecamp has proven to be such a time-saver and helpful for us. It highlights what's important for scheduling tasks. Plus, it works like a magician for us, especially when juggling multiple projects.

Cons

At times their customer support responds a little too slow when we need help. Other than that everything else is perfect.

Collaborating with the team is not a problem anymore

Pros

It is so easy to use. Plus managing tasks, messages and files is not an issue for me anymore. And with Basecamp collaborating with my team is fairly easy too.

Cons

I really wish I had an option to customize some of the features to fit my teams needs.

Perfect for planning and organization

Pros

One thing I like the most about Basecamp is that it allows us to store all our projects in one place.

Cons

A few people on my team face difficulty finding their way around the message board.

Provides everything needed in one place

Pros

I can create tasks for my agency and set deadlines within no time. And if something isn't clear, I can easily chat under the task to ask questions from my team members. I can also upload files directly which makes everything more organized. The best part is that I can see a clear timeline of activities, like when users commented or uploaded files, so I never miss anything important. In short it keeps everything running smoothly and in one place.

Cons

Some files can�t be opened directly in Basecamp. I have to download them first which is annoying and feels like an extra step.

Helps us stay on track

Pros

I find Basecamp's interface fairly easy to use, and what makes it even better is that there's a mobile app alongside the web version. Plus the features are just as good as other tools I have tried. Overall, it's a strong competitor in the market, and I did definitely consider using it again in the future.

Cons

I have noticed there are a few hidden costs that come up unexpectedly, which is a major con. Also, some of the features they offer don't always seem to be as developed as I'd expect them to be by now.

Has multiple useful features

Pros

Well I like how simple it is to create posts and tag teammates. It is great for internal communication about clients and it is where the tagging feature proves to be quite helpful.

Cons

I'm not a fan of one thing and that is there is not a more centralized way to chat with my coworkers. Things get a little disorganized because of this Also, there isn't a great way to manage multiple parts of projects, which can make things harder to keep track of.