Overall Rating
4.4
45 Review(s)
Rating Distribution
5
(24)
4
(17)
3
(3)
2
1
(1)
Satisfaction Score
Ease of use
Value for money
Customer Support
9
Functionality
8
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The best fit for teams that demand quality
Pros
Basecamp has the best team communication features that make collaboration very easy during projects. Also the task planning tools help us stay organized and focused on our goals. The reporting features give us detailed insights into our work and the strong security features keep all our project data safe.
Cons
There is really nothing that I dislike. We haven't run into any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zack
Computer Games, 101-500 employees
More than a year
February 2025
Works well for us!
Pros
It is very easy to use and works really well for us. Plus it makes project management a simple task.
Cons
Well it might not be the best choice for complex projects but when used the right way, it usually meets all our requirements.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Edson
Media Production, 1-10 employees
Less than a year
February 2025
Easy to use for both beginners and experts
Pros
Basecamp is perfect for project management. Also it is user-friendly and makes assigning tasks quick work.
Cons
Since its features are pretty simple, I conclude that it is not the best option for handling complex projects.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anjal
Computer Software, 11-50 employees
Less than a year
February 2025
A must-have for keeping teams on track
Pros
It has proven really helpful for project management. Plus the setup is simple and easy. If I talk about the customer support they were amazing. Lastly it keeps my team connected and makes sure they work better together.
Cons
Basecamp is almost bug-free and runs smoothly but for larger projects with real-time updates, it can slow down a bit. I haven't had this issue personally but some of my team members have experienced it.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Parshva
Information Technology and Services, 51-100 employees
Less than a year
February 2025
Reliable for keeping teams in sync
Pros
The best thing about Basecamp is how easy it is to use. Also the customer support team is very proactive and always available. The whiteboards are great for organizing and customizing everything to fit our needs. Automations speed up workflows, save time and reduce human error. It makes collaboration easy too as I can assign tasks, track progress and keep all project documents stored and organized in one place for easy access later.
Cons
The experience has been great overall! The only thing I feel like is missing is Agile/Scrum features like sprints, epics and backlog management.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sara
Health, Wellness and Fitness, 11-50 employees
Less than a year
February 2025
Loved the detail-oriented approach
Pros
Basecamp app's UI is sleek, easy to navigate and makes the whole experience quite pleasant for us.
Cons
I feel like color scheme could use some improvement and the button placement could also be better.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Prem
Information Technology and Services, 51-100 employees
Less than 6 months
February 2025
Simply awesome
Pros
What to say? I thing everything about it is amazing from prints and drawings to specs and documents. Also it is easy to access and well-organized.
Cons
Uploading files was not the easiest. As the way things got uploaded felt a bit unorganized to me.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Andrea
Construction, 1-10 employees
Less than a year
February 2025
A simple yet powerful tool
Pros
It is a easy to us tool that is keep getting better with new features. I love it!
Cons
No complaints! Never had any issues with it and it's very easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Construction, 101-500 employees
More than a year
February 2025
Nice one
Pros
I would say it offers great customization options especially for organizing church teams.
Cons
It felt a bit outdated to me and not as smooth as some newer tools.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Brandi
Consumer Services, 1-10 employees
Less than a year
February 2025
Makes my job simple
Pros
Love how Basecamp keeps everything in one place from messages to to-dos, files and schedules. When working on a remote team project, the message board feature helped us cut down on messy email threads and automatic check-ins kept everyone accountable without feeling like micromanagement.
Cons
Well I noticed that it is missing advanced features needed for complex projects. The interface is simple which is nice but compared to modern tools, it does feel a little outdated.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Syed
Information Technology and Services, 1-10 employees
More than a year
February 2025