Frequently Asked Questions
Yes, BMC Helix offers RESTful APIs across its suite, including BMC Helix Continuous Optimization and BMC Helix Dashboards. These APIs enable integration with third-party tools and support automation of various tasks.
Yes, BMC Helix offers RESTful APIs across its suite, including BMC Helix Continuous Optimization and BMC Helix Dashboards. These APIs enable integration with third-party tools and support automation of various tasks.
BMC Helix supports a diverse range of languages across its services. For BMC Helix ITSM, supported languages include English, French, German, Italian, Simplified Chinese, Spanish, Japanese, Korean, Brazilian Portuguese, Hebrew, Russian, and Polish.
BMC Helix integrates with a variety of third-party applications to enhance its capabilities. These include Azure DevOps, Jira, Salesforce, Dynatrace, ServiceNow, AppDynamics, Aternity, IBM Netcool, Microsoft SCOM, Splunk Enterprise, and Zabbix.
Yes, the software offers a mobile application.
BMC Helix offers flexible pricing models tailored to various business needs with plans starting at $114.75/user/month. You can also get customized BMC Helix pricing.
BMC Helix is utilized by a broad spectrum of organizations, including IT professionals, ServiceOps teams, businesses seeking AI-powered solutions, organizations aiming to streamline IT services, and enterprises focused on enhancing service quality. Its scalability and robust features make it suitable for businesses of all sizes.
The platform offers various support options, including email and help desk services.