HighGear Reviews
10 Review(s)
softwareOverall Rating
4.5
10 Review(s)
Rating Distribution
5
(5)
4
(5)
3
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
9
Functionality
9
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Time Used
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An efficient tool to handle workflows
Pros
I really like how this product helps me manage business rules and build reports. Its pretty cool how it just makes everything so much easier to handle.
Cons
Honestly the customer service isn't that great. They took a lot of time to get back to me.
Ease of use
9
Value for money
9
Customer Support
6
Functionality
8
Gideon
Not Specified, 101-500 employees
More than a year
March 2025
favorite software to work with
Pros
This software is super user friendly and it honestly makes my work a lot smoother.
Cons
While the software is pretty easy to use, it took quite a bit of time to get the software fully up and running in our company.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Tina
Not Specified, 11-50 employees
Less than 6 months
December 2024
Helps with project management and cuts down time
Pros
First off, this tool is really easy to use and saves me so much time. The features for task and project tracking have helped me manage multiple projects with my team without any headaches.
Cons
I've had no trouble managing my work, and if I do run into a problem, the support team fixes it really quickly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charu
Not Specified, 500+ employees
Less than 6 months
January 2023
Makes workflow simple
Pros
It's simple to use and I can change settings quickly whenever I need to.
Cons
Wish it looked a bit more modern though. Sometimes there are limits on what you can create.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Kathleen
Not Specified, 101-500 employees
Less than 6 months
July 2022
My top pick for project management
Pros
The best part for me is how it handles task management and project tracking and it keeps everything in check.
Cons
It can be tricky for new users at first but they provide good support and instructions so you can figure out the features easily.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Chirag
Not Specified, 11-50 employees
Less than 6 months
July 2022
Pretty simple to get started
Pros
For our company, setting this up went pretty smoothly, even though it took some time to get everything up and running. We rolled out more than six new processes, and everyone quickly got the hang of them. Now, my team uses it daily without any issues
Cons
I'm not sure if Id call this a con, but getting HighGear set up properly takes effort (not that its hard, just time taking). Most of the time is spent designing and developing the processes you want to automate. We even use extra tools to make sure everything runs smoothly and everyone's involved. Honestly, the prep takes way longer than the actual coding and launch. It'd be nice if there were some best practices included to guide this process.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Benoit
Not Specified, 101-500 employees
More than a year
December 2021
A really fast and Effective tool
Pros
We started using this software because it's flexible and works well with a lot of projects at once. It hasnt let us down, and I honestly dont think we'd be this organized without it. The support from HighGear has been really great too.
Cons
When we first started using HighGear some features were missing but new releases have added them and even gone beyond what I expected.
Ease of use
9
Value for money
7
Customer Support
10
Functionality
8
Vincent
Not Specified, 11-50 employees
More than a year
December 2021
Allows speedy modifications
Pros
Ever since we got this tool, anytime we hit a project management problem in a meeting, I usually just say, "Let's make a task or checklist item in HighGear and it's done." It takes just a few minutes, no waiting on programmers or quotes and the customer support is honestly, the best I've seen.
Cons
I wish there were more options to customize task forms with different colors, shapes, fonts, and similar features for the end user
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Elaine
Not Specified, 101-500 employees
More than a year
December 2021
Transparent and accurate
Pros
Overall, its really easy to use and gives great visibility into everything. I feel like I can really keep track of who's doing what.
Cons
Setting up workflows is simple but managing users and permissions can get a bit tricky.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Alexandra
Not Specified, 11-50 employees
More than a year
December 2021
Helped us completely revolutionize our business
Pros
Finally found us a software that lets us do what we've wanted for 10 years, which is, set up smart workflows that save our operations team a ton of time. Now that we know what it can do, we're adding even more processes. Normally, this would have cost hundreds of thousands in programming, but here we're spending a tiny fraction of that and the ROI was visible almost immediately. It's really flexible and easy to work with.
Cons
There's a bit of a learning curve at first but honestly its worth it for everything we get out of it.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Kathy
Not Specified, 11-50 employees
Less than a year
September 2020