HighGear Reviews

An efficient tool to handle workflows

Pros

I really like how this product helps me manage business rules and build reports. Its pretty cool how it just makes everything so much easier to handle.

Cons

Honestly the customer service isn't that great. They took a lot of time to get back to me.

favorite software to work with

Pros

This software is super user friendly and it honestly makes my work a lot smoother.

Cons

While the software is pretty easy to use, it took quite a bit of time to get the software fully up and running in our company.

Helps with project management and cuts down time

Pros

First off, this tool is really easy to use and saves me so much time. The features for task and project tracking have helped me manage multiple projects with my team without any headaches.

Cons

I've had no trouble managing my work, and if I do run into a problem, the support team fixes it really quickly.

Makes workflow simple

Pros

It's simple to use and I can change settings quickly whenever I need to.

Cons

Wish it looked a bit more modern though. Sometimes there are limits on what you can create.

My top pick for project management

Pros

The best part for me is how it handles task management and project tracking and it keeps everything in check.

Cons

It can be tricky for new users at first but they provide good support and instructions so you can figure out the features easily.

Pretty simple to get started

Pros

For our company, setting this up went pretty smoothly, even though it took some time to get everything up and running. We rolled out more than six new processes, and everyone quickly got the hang of them. Now, my team uses it daily without any issues

Cons

I'm not sure if Id call this a con, but getting HighGear set up properly takes effort (not that its hard, just time taking). Most of the time is spent designing and developing the processes you want to automate. We even use extra tools to make sure everything runs smoothly and everyone's involved. Honestly, the prep takes way longer than the actual coding and launch. It'd be nice if there were some best practices included to guide this process.

A really fast and Effective tool

Pros

We started using this software because it's flexible and works well with a lot of projects at once. It hasnt let us down, and I honestly dont think we'd be this organized without it. The support from HighGear has been really great too.

Cons

When we first started using HighGear some features were missing but new releases have added them and even gone beyond what I expected.

Allows speedy modifications

Pros

Ever since we got this tool, anytime we hit a project management problem in a meeting, I usually just say, "Let's make a task or checklist item in HighGear and it's done." It takes just a few minutes, no waiting on programmers or quotes and the customer support is honestly, the best I've seen.

Cons

I wish there were more options to customize task forms with different colors, shapes, fonts, and similar features for the end user

Transparent and accurate

Pros

Overall, its really easy to use and gives great visibility into everything. I feel like I can really keep track of who's doing what.

Cons

Setting up workflows is simple but managing users and permissions can get a bit tricky.

Helped us completely revolutionize our business

Pros

Finally found us a software that lets us do what we've wanted for 10 years, which is, set up smart workflows that save our operations team a ton of time. Now that we know what it can do, we're adding even more processes. Normally, this would have cost hundreds of thousands in programming, but here we're spending a tiny fraction of that and the ROI was visible almost immediately. It's really flexible and easy to work with.

Cons

There's a bit of a learning curve at first but honestly its worth it for everything we get out of it.