Jira Reviews

Jira
Jira Review

4.4 out of 5

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End-to-End Integration with Jira
Pros

I've found Jira to be packed with fantastic features, especially when it comes to managing the entire application life cycle. The integration with test case management tools like ATM, Xray and Zephyr gives me so much flexibility and a variety of options to handle test cases, execution and planning. I really like the Dashboard widget options and it's so easy to create custom queries in Jira. The charts and trends provide me with a lot of valuable insights into the project's progress.

Cons

I've worked with many tools similar to Jira, but I have to say Jira is by far the best for me. I honestly can't think of anything I dislike about it. There were a few times when I had to find workarounds to create test execution reports, but it wasn't a major issue.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Anonymous

Information Technology and Services, 500+ employees

More than a year

December 2024

My go-to project management solution
Pros

For me, Jira is an essential tool for project management. It offers customizable views that make tracking tasks and progress much easier. It's helped me manage work and track sprints in a way that feels organized and intuitive.

Cons

I find Jira quite complex due to its extensive customization options, which gives users a lot of choices. But honestly, this can sometimes be overwhelming and confusing for users.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Akash

Financial Services, 500+ employees

More than a year

December 2024

Easy to use
Pros

One of the features I love most is how easy it is to share projects with my coworkers. It makes collaboration smooth and simple.

Cons

The cost is something I've noticed when comparing it to the last software my office used.

Ease of use

8

Value for money

5

Customer Support

6

Functionality

4

Caitlin

Health, Wellness and Fitness, 101-500 employees

Free Trial

December 2024

Powerful, but cluttered features
Pros

I really appreciate how Jira offers so many tools that help my team collaborate quickly on our software development tasks. It makes the process so much more efficient!

Cons

Over the years, Jira has acquired a lot of other tools and integrated them, but I feel like this has made it harder to use than it used to be.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

John

Non-Profit Organization Management, 11-50 employees

More than a year

December 2024

Top choice for task management
Pros

Jira has become the standard for ticket and task management for so many companies and I can totally see why. It's reliable and effective.

Cons

It's not widely used outside of software functions, but I've found it's customizable for different needs.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

Vince

Financial Services, 500+ employees

Less than a year

December 2024

High-quality tool
Pros

I have to say, Jira's issue tracking and reporting features are super detailed! The communication through comments and mentions is so smooth and it really helps keep everyone in the loop without any confusion. It's been a game-changer for staying organized.

Cons

Sometimes the interface feels cluttered, which makes navigating through it a bit difficult at times.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Gorge

Information Technology and Services, 101-500 employees

More than a year

December 2024

Flexible tool for agile management
Pros

What I really like about Jira is how well it supports Agile methodologies like Scrum and Kanban. With features like sprint planning, backlog management and customizable workflows, it makes adapting to these methodologies much easier for my team.

Cons

As a new user, I found it a bit challenging to use Jira and fully understand it. The range of features and the complex interface can be overwhelming at first.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

Emperor

Information Technology and Services, 500+ employees

More than a year

December 2024

Cuts down my time
Pros

Jira's ability to categorize and assign issues to team members has been a huge time-saver for me. It helps me stay organized and keep everything moving smoothly.

Cons

I don't really have anything against Jira except for the lack of standardization, which I think could be improved.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Abhishek

Computer & Network Security, 1-10 employees

Less than 6 months

December 2024

Designed for growth
Pros

Some of the pros I've found with Jira are its customizable workflows, the ability to create boards, its integration capabilities, advanced reporting features, issue tracking tools and scalability. It really covers everything I need for project management.

Cons

Some of the cons I've experienced with Jira include: Performance issues Cost Complexity Customization challenges User interface Customer support

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

Day

Construction, 500+ employees

More than a year

December 2024

Best management platform!
Pros

I'm a big fan of the simplicity in Jira's UI/UX. The gadgets are really easy to use and they make navigation so easy .

Cons

Jira is not affordable for small teams. It's really better suited for mid to large-sized teams.

Ease of use

10

Value for money

6

Customer Support

8

Functionality

10

Ashhad

Investment Management, 51-100 employees

Less than a year

December 2024