Overall Rating
4.6
62 Review(s)
Rating Distribution
5
(43)
4
(16)
3
(3)
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
9
Functionality
9
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Time Used
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A great tool for team collaboration
Pros
Jira is the best for team communication during projects. It has made team collaboration smooth and efficient for us.
Cons
It has been working pretty well for me, so I do not have any dislikes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Madalena
Banking, 500+ employees
More than a year
January 2025
Perfect for handling projects of any size
Pros
I really like it but its compatibility and integration with other apps make it even more powerful.
Cons
Logging time could be simpler. As if right now, I always have to scroll to change the time instead of just seeing real-time updates.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Shiva
Marketing and Advertising, 51-100 employees
More than a year
January 2025
My daily sprint planning companion
Pros
Sprint planning is very easy with Jira. Plus assigning tasks based on story points helps us ensure everyone's workload matches their experience. And it is great for tracking progress and completing sprints on time.
Cons
Everything works fine and I find all the functionalities in Jira really useful.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
DEVENDRA
Information Technology and Services, 500+ employees
Less than a year
January 2025
It simplifies tasks
Pros
It worked well for notifying my department about requests and later turning them into tasks that were then assigned to the right team members.
Cons
We lost access to it because management decided the features were not unique enough and they thought they could handle similar functions in-house.
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Lauren
Hospital & Health Care, 101-500 employees
Less than 6 months
January 2025
Helps track important tasks
Pros
Thanks to Jira as now keeping track of all project issues and tasks is very easy for me.
Cons
If not managed properly, it can lead to too many unnecessary tasks being opened, which clutters the workflow and causes confusion.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Antonietta
Retail, 500+ employees
More than a year
January 2025
The best!
Pros
Setting up the registration process and creating a webpage with Jira was simple. Even beginners in our team with no prior online tech experience able to do it easily.
Cons
It is great that Jira has so many features but setting everything up takes a lot of time. I would like it more if it were a bit more streamlined.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Rene
Arts and Crafts, 1-10 employees
Free Trial
January 2025
A handy tool for keeping everything in place
Pros
I use it to manage meetings and documentation for the marketing team. I find it the best for creating projects, whiteboards, documents and forms all in one place.
Cons
Quite complicated or sometimes doesn't connect well with other tools. also modifications are mot updated in real time. I have to save first for others to see changes.
Ease of use
8
Value for money
6
Customer Support
9
Functionality
8
Elena
Biotechnology, 11-50 employees
Less than 6 months
January 2025
What makes Jira great?
Pros
Jira interface is highly intuitive, making it easy to track tasks. plus it integrates well with tools like GitHub and Slack. I also like the reporting feature as it is great for monitoring progress.
Cons
There is definitely a learning curve for new users since it has so many features. For my small team, the pricing is also an issue and some reports require technical knowledge to customize.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
bruno
Logistics and Supply Chain, 500+ employees
Less than a year
January 2025
The best among the rest!
Pros
It is an excellent platform for project management. Also it is easy to use, cost-effective and helps us keep tasks organized.
Cons
I have no complaints. It is my go to tool for project management.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Titilayo
Non-Profit Organization Management, 11-50 employees
More than a year
January 2025
Top-rated in the market
Pros
Managing projects is a so easy with Jira. Also it is user-friendly, has an intuitive interface and is cost-effective. The customer support is top-notch and it helps track tasks and bugs.
Cons
Honestly, I have nothing against it. It serves its purpose well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dr.Enoch
Hospital & Health Care, 500+ employees
More than a year
January 2025