Kintone Reviews
5 Review(s)
softwareOverall Rating
4.8
5 Review(s)
Rating Distribution
5
(4)
4
(1)
3
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
9
Functionality
8
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Lets you customize your database with Drag and Drop features
Pros
It's easy to use and offers a build your own adventure approach for database applications. The simple drag and drop feature makes customization an easy task.
Cons
It's not the most practical experience when you have multiple tables that need to be loaded. Also there are parts of the application I wish could be customized by the user but those customizations usually come with an extra charge.
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Morgan
Education Management, 101-500 employees
Free Trial
March 2025
Experienced and helpful consultant
Pros
The high level of expertise, capability and flexibility of our consultant has been so helpful. I really appreciate how adaptable and knowledgeable they've been throughout the process.
Cons
We have to use a plugin to support more users which isn't ideal.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Eileen
Professional Training & Coaching, 101-500 employees
Less than a year
July 2024
Worth having for daily operations and onboarding
Pros
Kintone is now a core part of our daily operations and its adaptability has made onboarding new team members convenient.
Cons
While Kintone fits our specific needs sometimes it feels like there are extra steps involved because of its customized setup. These workarounds can be a bit time consuming. However, the customer support team has been really helpful and quick to respond whenever we need assistance.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Pedro
Information Technology and Services, 1-10 employees
Less than a year
March 2024
Highly customizable with excellent API
Pros
The support team is simply outstanding. They're always willing to help with any questions and assist in building Apps. The platform also has a very great API and many third party integrations. If your app already has an API then importing data and automation is easy. Everything is customizable. If you know JavaScript the possibilities are endless.
Cons
One downside is the lack of options in the app's form builder. For example, if you want to total 10 fields and get the average, you can do it with the calculation field type but every field needs to be filled out for it to work correctly.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Julio
Mental Health Care, 101-500 employees
Less than 6 months
February 2024
Works great for our current and future needs
Pros
It is easy to use and is designed in a way that allows you to think about both your current and future needs.
Cons
Even though a lot of the software's features are plug and play, I still needed some customizations that required help from a Kintone programmer. They were great at explaining and assisting me with setting up our database.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom
Professional Training & Coaching, 1-10 employees
Less than a year
January 2024