Monday CRM Reviews

Monday CRM
Monday CRM Review

4.6 out of 5

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Is as good as they say
Pros

The boards are very simple and fairly easy to use. The result of it is that they make it easy for us to get a clear view of tasks and their progress.

Cons

One issue, we have noticed is that boards cannot be integrated if their columns don't match up, which is annoying.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Emma

Non-Profit Organization Management, 11-50 employees

Less than a year

February 2025

Has all the features I needed
Pros

monday.com is a powerful tool that is loaded all the features I was looking for, such as project management, time tracking, portfolio management and collaboration all into one platform.

Cons

The bugs I was dealing with in the mobile app, especially the auto logout issue, were finally fixed when I updated it to the latest version.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Kelvin

Design, 1-10 employees

More than a year

February 2025

Easy to use
Pros

It has great functionality. Also setting up boards was quick and adding information was easier than I expected.

Cons

Sometimes, it gets a bit laggy and unresponsive, which is frustrating mainly when I am in a hurry.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

Tom

Gambling & Casinos, 51-100 employees

More than a year

February 2025

Whether solo or with a team, it's great for projects!
Pros

I love how easy it is to use. plus it makes sharing projects with others a lot simple.

Cons

The layout could be more user-friendly. As it takes a little time of mine to figure out where things are, especially when trying to access certain features.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Angie

Insurance, 500+ employees

Less than a year

February 2025

Was not the best fit for us
Pros

The visual style of project management is very user-friendly and highly intuitive to work with. It made navigating tasks and organizing work a lot simple for us.

Cons

Honestly, it sometimes feels like a fancier version of a spreadsheet. With enough skill, I feel like most of the project management could probably be done in Google Sheets or Excel. Plus the lack of capacity management features is a major con.

Ease of use

8

Value for money

6

Customer Support

6

Functionality

5

Jack

Marketing and Advertising, 11-50 employees

Less than a year

February 2025

A powerhouse but too complex
Pros

monday.com makes tracking projects simple for us with its easy to use tools.

Cons

They went a bit overboard trying to integrate with everything and replace other tools, making it more complex than it needs to be.

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

Jon

Marketing and Advertising, 1-10 employees

More than a year

February 2025

Helps keep things on track
Pros

It has very much boosted how much work and collaboration our small team can handle. Also it makes sure we stay focused on our priorities.

Cons

It is almost too powerful that at first, it felt overwhelming but once I started using it, things became understandable.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Marie

Non-Profit Organization Management, 1-10 employees

Less than a year

February 2025

Love it's mobile app
Pros

I have been using monday.com for over four years now. I love its mobile app. It is truly amazing as it lets me plan, track and manage strategy projects pretty easily.

Cons

so far I have not run into any major issues.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Saad

Management Consulting, 11-50 employees

More than a year

February 2025

Works Fine!
Pros

It has proven quite helpful tool for managing my projects.

Cons

The pricing is quite high for personal use, which makes it less appealing for solo users like myself.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Aghun

Information Technology and Services, 51-100 employees

Less than a year

February 2025

Perfect for staying organize
Pros

They are always improving the product and adding new features to make sure users stay organized. And the best thing is that our whole team can work together on shared lists and projects.

Cons

My team could definitely use some extra training on integrating boards better. As right now, there is a lot of manual input that I feel like could be automated.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Christine

Health, Wellness and Fitness, 500+ employees

Less than a year

February 2025