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Reviews
Overall Rating
3.4
8 Review(s)
Rating Distribution
5
(1)
4
(4)
3
2
(3)
1
Satisfaction Score
Ease of use
Value for money
Customer Support
6
Functionality
7
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A decent tool for project management
Pros
It makes it easy for my team and teams from other departments to work together on projects, track time and manage all the details and assets. I find it convenient.
Cons
Communications and alerts are a little hard to understand at times. No big deal but I feel it could be improved with a little different style or design.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Danny
Computer Software, 11'50 employees
More than a year
November 2024
Not suitable for fixed fee projects
Pros
Works well for timesheets and its also quite affordable.
Cons
Its more suited for time and expense based payments. Wouldnt recommend if your projects have fixed fees and payments tied to milestones.
Ease of use
5
Value for money
5
Customer Support
4
Functionality
4
Joe
Environmental Services, 1-10 employees
More than a year
June 2024
Streamling tasks
Pros
We handle our web design and app development projects with the help of Proworkflow. Its an excellent tool to get an overall view of the project and for helping with steamlining individual tasks.
Cons
If I am to point out a weak area I would say the communication and messaging tools could use some work. They're not bad but thats where it falls a bit short.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Danny
Computer Software, 11'50 employees
More than a year
April 2024
Makes sure client stays organized
Pros
ProWorkflow is an awesome tool for business owners to stay on top of projects and tasks. It also helps organize the business of clients. Valuable tool!
Cons
A really solid software tool to have. I don't see any downsides.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Alison
Information Services, 1-10 employees
Less than a year
July 2023
Love ProWorkflow, wont have it any other way
Pros
I love how the data input works and how it shows up in reports. You can see job progress at every level, like product production status, burn rate and profitability. Its really convenient to use and if I ever get stuck with anything, the support team helps out really quickly. It helps you grow and keeps meeting your needs while you grow. Solid system!
Cons
No issues in particular. There are certain very small details that are more about my personal preferences but they don't really affect me much. They're more about further improving the experience. I don't even feel its worth mentioning because I'm so happy with how the system works overall.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natasha
Graphic Design, 11'50 employees
More than a year
January 2023
Frustrated about not being able to access my account
Pros
I am satisfied with its performance. I am able to use it for all projects I work on.
Cons
I can't access my online account, its really frustrating!
Ease of use
8
Value for money
3
Customer Support
3
Functionality
8
David
Construction, 1-10 employees
Less than a year
August 2022
Would prefer other software
Pros
Didn't know much about it prior to this. I got to use the software when I started working with my current company which was already using PWF mainly for storing contacts and notes about accounts. They use it for assigning tasks from time to time.
Cons
The software has a limited scope and I find the navigation to be difficult. Exporting contacts for our new software was a challenge and due to not being able to export notes, we had to do lot of extra work. The Customer support team wasnt of much help either as I could myself do what they told me to do. This experience left me frustrated!
Ease of use
6
Value for money
4
Customer Support
4
Functionality
2
Whitney
Accounting, 11'50 employees
Less than 6 months
February 2022
Doesn't justify the price tag!
Pros
The features and data reporting are very good. Among few of the qualities it has.
Cons
The integration is awful. Especially with zero, it causes a lot of double work and the invoices and quotes are very inflexible. They look unprofessional too. The software is not up to date, it is costly and and very faulty. Feel let down by it!
Ease of use
2
Value for money
2
Customer Support
2
Functionality
6
Will
Construction, 1-10 employees
Less than 6 months
November 2021