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Reviews
Overall Rating
4.7
19 Review(s)
Rating Distribution
5
(15)
4
(3)
3
(1)
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
9
Functionality
9
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Working well for us
Pros
I find it really easy to use both as a user and an adminwhich makes this product a great choice for me.
Cons
It would be awesome if there were better ways to customize the customer view to fit our needs.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Romeo
Computer Software, 500+ employees
Less than 6 months
December 2024
All-inclusive project management that works well
Pros
It's awesome to have time tracking, project management and customer communication all in one place. Highly convenient for me.
Cons
Migrating from our old system was a real challenge, definitely not an easy task.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Gerrit
Computer Software, 51-100 employees
Less than 6 months
December 2024
Most efficient tool
Pros
The UI navigation is very simple and easy to use. It's really easy for me to find and get to everything I need, no confusion at all. I love how everything is laid out so I can quickly access whatever I'm looking for without wasting time.
Cons
NO cons. I love that timesheet hours can be automatically pulled based on project allocation , it saves me so much time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rishav
Information Technology and Services, 500+ employees
Less than a year
December 2024
Awesome experience with a great team
Pros
The team was awesome! They were so helpful and supportive throughout the entire process.
Cons
The learning and setup process is steep at first but once you get the hang of it, it's fine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ariel
Financial Services, 11-50 employees
Less than 6 months
November 2024
Smooth customer onboarding
Pros
It has been fantastic for streamlining customer onboarding and project management. The UI is very interactive and it makes tracking projects, milestones and tasks so much easier. I love how we can collaborate smoothly with real-time document sharing and communication tools, so we're always on the same page. Plus the reporting and analytics are really detailed and give me great insights into project progress, helping me optimize workflows. The customizable templates and workflows are a huge time-saver and make Rocketlane adaptable to whatever type of project I'm working on.
Cons
It has tons of great features but tough for newbies especially if you're not familiar with project management tools. Some of the integrations with other platforms could be better and I've noticed occasional performance lags when there's a lot going on. But honestly these are minor compared to all the benefits.
Ease of use
6
Value for money
8
Customer Support
10
Functionality
6
Satyam
Information Technology and Services, 500+ employees
More than a year
October 2024
Essential tooL!
Pros
Rocketlane's interface and structured workflows are a big help in cutting down on manual errors during onboarding. It really streamlines communication and task management even when there are a lot of people involved.
Cons
Sometimes the notifications can be a bit much especially with a ton of tasks happening at once. It'd be nice to have more control over how often I get updates.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Dinesh
Information Technology and Services, 51-100 employees
Less than 6 months
October 2024
So easy to use & import activities
Pros
I love how easy it is to use plus the ability to import activities from Google Calendar is a huge bonus.
Cons
I'm not an admin but I'm getting bombarded with daily emails about every project even if the tasks aren't relevant to me. I'd prefer just one email at the end of the day with everything in it.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Igor
Computer Software, 101-500 employees
Less than 6 months
October 2024
My fav PM software
Pros
I really appreciate the level of detail I can get like setting deadlines and assigning roles or statuses to tasks. It makes managing projects so much easier.
Cons
It would be nice if you could "hide" completed phases on your screen to free up some space , the screen gets pretty crowded.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anna
Marketing and Advertising, 11-50 employees
More than a year
October 2024
Very user friendly
Pros
It's so easy to use and the UI is very clean. Tracking time against tasks with the Google Calendar integration is the simplest way to stay on top of everything.
Cons
There aren't many drag-and-drop features for ordering tasks which would be a cool addition.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pablo
Information Technology and Services, 51-100 employees
Less than a year
October 2024
Best tool out there
Pros
It honestly makes project management so much easier and way more organized. Everything is in one place.
Cons
Checking older data can be a bit slow at times especially when you need to go through a lot of information.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ritik
Information Technology and Services, 500+ employees
Less than a year
September 2024