Pros
- Responsive customer support team, especially during implementation
- Comprehensive workforce management features
- Streamlined time and labor management
Cons
- Reporting and analytics may need extra training
- Overwhelming amount of info at once
Overall Rating
4.3
6 Review(s)
Rating Distribution
5
(2)
4
(4)
3
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
10
Functionality
8
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Ratings
Company Size
Time Used
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Helpful for employees
Pros
It's an easy and helpful system for employees to use.
Cons
The admin side is more complicated and maintaining it can sometimes be time-consuming and tough.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Val
Accounting, 500+ employees
March 2025
Streamlines time tracking
Pros
The best thing about Synerion is how it streamlines time tracking and ensures employees are paid on time.
Cons
As for me, aside from the not so helpful customer care services the product is worth it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Gideon
Media Production, 101-500 employees
More than a year
March 2025
User-friendly but complex admin structure
Pros
I find it user friendly for employees. The system mapping helps me meet the ESA requirements.
Cons
For the admin side the hierarchy gets tricky when there are too many changes.
Ease of use
8
Value for money
6
Customer Support
10
Functionality
6
Angeline
Financial Services, 500+ employees
Less than a year
February 2025
Simple and organized
Pros
Synerion is simple and easy to use for everyone keeping time and attendance records organized and easy to reference anytime whether on desktop or mobile.
Cons
The UI/UX could use a little aesthetic improvement. It's functional but it could be a bit nicer if they made some cosmetic tweaks. Manual adjustments were sometimes a bit of an inconvenience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Defense & Space, 101-500 employees
Less than a year
January 2025
Outstanding customer service
Pros
From my point of view, their customer service is outstanding. They are truly dedicated to their customers.
Cons
I have nothing to complain about here. Everything's been great for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marie-Claude
Farming, 101-500 employees
Less than 6 months
December 2024
Excellent reporting
Pros
I enjoy the real time reporting features of Synerion which give insights and updates on workforce data.
Cons
The cost of Synerion is something to consider. It's a bit on the expensive side for me.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Daniel
Banking, 101-500 employees
More than a year
December 2024