Overall Rating
4
11 Review(s)
Rating Distribution
5
(7)
4
(1)
3
(1)
2
1
(2)
Satisfaction Score
Ease of use
Value for money
Customer Support
8
Functionality
8
Filters
Ratings
Company Size
Time Used
Sort by:
Not worth using
Pros
I really liked how It gave us a Trello-style setup right inside GitHub. GitHub's built-in project management wasn't the best but Itmade things a lot better and more manageable.
Cons
The company locked me out of my account but still charged me for the annual subscription. I only realized it later and when I asked for a refund, they wouldn't give me one. Very frustrating experience.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
6
Duncan
Information Technology and Services, 1-10 employees
More than a year
May 2024
Hands down the best task tool out there
Pros
I've been pretty happy with how it handles task management. Managing multiple projects, tracking statuses and using boards to monitor everything has mostly worked really well for me.
Cons
There's honestly nothing I don't like about ZenHub. It's an all-rounder, does everything I need it to do.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Computer Software, 11-50 employees
Less than 6 months
February 2023
Solid upgrade for working with GitHub issues
Pros
The GitHub integration is awesome. The Kanban board works like a charm and I love how well Epics and Stories are handled. Honestly it has everything I need for managing tickets in an agile way.
Cons
Their UI can annoying sometimes. Like if I click out of a sidebar or modal, I assume my changes are saved but they're not. Once you get used to it, it's manageable but it still catches me off guard especially during estimate sessions.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Vincent
Computer Software, 51-100 employees
More than a year
July 2022
Hook ZenHub up with GitHub ASAP
Pros
It connects with GitHub so smoothly that it was a no-brainer for our team. The whole setup just works perfectly for how we manage our work.
Cons
The product can be slow at times but I think that might be because our boards are pretty huge. Still it slows things down when I need to move fast.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Tiffany
Health, Wellness and Fitness, 1-10 employees
More than a year
June 2022
totally works for GitHub teams
Pros
ZenHub's project scheduling and management features are super advanced, sometimes even better than top project tools out there. It's designed with GitHub in mind, so it fits software projects perfectly. The enterprise version adds some awesome tools for devs that go beyond what GitHub gives you. Tasks are really easy to create and manage, thanks to the intuitive interface. It basically fills in the project management gaps GitHub has, making it a great fit for managing big software projects. Tracking bugs and issues is simple too, though we still lean on GitHub for that part.
Cons
Price feels steep for big projects. I think having more flexible pricing would help a lot. Also I've noticed some small GUI bugs pop up now and then but to be fair the dev team is really responsive when I report stuff.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Wassim
Computer Networking, 500+ employees
More than a year
June 2022
I wouldn't rely on this tool
Pros
It honestly feels like a way better dashboard for GitHub. It just looks and works better.
Cons
I spent hours setting up our whole project management system in ZenHub. A week later right before a big release, all our records vanished. It completely stalled our workflow. I reached out to the ZenHub team but they were slow to get back to me. It turns out they're a pretty small team and honestly it felt like they couldn't handle the urgency of our issue. It's been two full days and our records are still gone. They haven't fixed it and we had to delay our release. Now I'm spending my weekend moving everything to a different system. Total mess.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Kate
Computer Software, 1-10 employees
Less than 6 months
January 2022
Best tool I've found for scrum workflows
Pros
This tool has been a beast in my project management toolkit. ZenHub's simplicity and integrations are top-notch. It's easy to get started and works smoothly with the team. I can set up multiple boards and have tickets sync across them however I need. I always go with Itfor new projects. I love that I can set it up so support tickets go right into dev boards and even tie into the product roadmap. It's super flexible, creates the reports I need and is so easy to use and that's why it's always my go-to.
Cons
I've only got good things to say about ZenHub. It's been a solid experience for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sheraz
Computer Software, 101-500 employees
Less than a year
September 2021
Awesome for managing work
Pros
The Kanban board gives me a solid look at what our dev team's up to. It's very helpful for knowing when I should jump in like during the estimation or QA phases. As a product designer, it helps me track where GitHub issues stand, drop feedback during QA and answer design questions quickly. My favorite part? The GitHub integration. It adds a whole new layer that makes project management and estimation way easier.
Cons
There's really nothing negative I can say. It does exactly what we need for project management.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Matthew
Computer Software, 11-50 employees
More than a year
May 2021
Fav tool for team collaboration
Pros
This is such an easy collaboration tool to get up and running with, I just added it to Chrome and the interface is really simple to use. Nothing too complicated to figure out.
Cons
It'd be nice to have more customization options for stories or cards. Also wouldn't mind seeing some stronger security features added in.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Gumercindo
Information Technology and Services, 500+ employees
More than a year
September 2020
Step up your GitHub workflow
Pros
Their clean and simple design makes managing issues a lot clearer and even kind of fun. Everything I need is in one place and it's still super easy to use. Since the last update, issues load even faster. Ever since we started using ZenHub we haven't gone back to anything else for handling issues and pull requests. I love that I can set up a workspace that pulls in all our repos so we can handle everything, issues, milestones etc.
Cons
Right now, the only thing we're missing is a way to see the commit hash when an issue is closed via Git push. Other than that, it's great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Gencer
Information Technology and Services, 1-10 employees
Less than a year
April 2020