Pros
- User-friendly app design facilitates seamless navigation
- Responsive customer support
- Customized reports for monitoring team performance
Cons
- Customizing forms can be complex and confusing
- Field operators may require improvements for easier navigation
- Identifying errors in configuration can be challenging
Overall Rating
5
3 Review(s)
Rating Distribution
5
(3)
4
3
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
10
Functionality
9
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Ratings
Company Size
Time Used
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Easy to setup
Pros
I find it really easy to create and manage forms. Setting everything up and training others is very easy. It's great to see the reduction in paper use and having everything stored electronically is a huge plus for us.
Cons
I haven't had any issues at all. The Zenput team is super helpful especially with advanced formulas.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerry
Retail, 101-500 employees
More than a year
December 2021
Helpful for real-time events
Pros
I can see real-time events and operational standards in my restaurants at any time. It's really helpful and I can adjust it as needed to meet our operational demands.
Cons
I haven't run into any glitches with the product so far which is a relief.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Mpho
Restaurants, 101-500 employees
Less than a year
December 2019
Simple form creation
Pros
I love how everything stays consistent across the company. I can create any form I need without any inconvenience.
Cons
I still find it a bit tricky to create and edit users and forms. Customizing forms to generate scores is also something I continue to struggle with.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Tim
Retail, 101-500 employees
More than a year
December 2019