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Reviews
Overall Rating
4.4
10 Review(s)
Rating Distribution
5
(4)
4
(6)
3
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
9
Functionality
8
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Clean useful tool with smart features
Pros
The clean interface and helpful features really speed up my development process and reduce my stress. This app makes you rely on it completely, once you start using it. It makes everything so much easier. You don't need another Git tool and you can comment on tasks without having to update your senior every day.
Cons
Sometimes the site tends to slow down but that's about the only thing that bothers me. Nothing else really stands out as an issue.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Tejashree P.
IT, 500+ employees
July 2025
Makes QA testing much smoother
Pros
As a QA testing daily on projects and mobile apps while also handling many bugs, this tool makes everything less of a trouble and the process has become a lot smoother for me. I can easily assign bugs to developers, comment and attach screenshots. Its safe to say that it is now an essential part of my daily testing routine.
Cons
There are a few features in this software that feel a bit limited for me but it doesn't really affect me much.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Shivprakash S.
Full Stack, 500+ employees
July 2025
Helps me track bugs effortlessly
Pros
Backlog does a great job of organizing all the bugs I report, its very simple to keep track of them. I don't have to remember the details because it automatically saves everything. I can just open it and instantly see which bugs are fixed and which still need to be worked on. It saves me so much time and helps a lot.
Cons
I'm not really a fan of the mobile app, its pretty disappointing especially on Android.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Faheem A.
Full Stack, 101-500 employees
July 2025
task management features
Pros
I love the board view in Backlog. It's super helpful to drag tasks from "To Do" to "Doing" or "Done." I also like other features like Subtasks, it helps break down complicated tasks and the status tracking feature lets me keep track of everything. The comment section is cool too and I get notifications via email and phone.
Cons
Um there's nothing I dislike about this platform at all. It works fine for me.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Eklovya P.
Project Management, 500+ employees
July 2025
Great features but experienced some minor delays
Pros
There are a lot of features in this platform, the ones I use most are the simple user interface, drag and drop functionality, task management, task comment sections, Gantt chart, notifications, the mobile app and Git integration. These features help me manage my works needs so easily, i recommend it.
Cons
The site sometimes slows down a bit and the page can take longer than expected to load. That's the only downside.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Talwinder S.
Engineering, 500+ employees
July 2025
Amazing task tracking tool and updates
Pros
I can create a task in under a minute with this software. I just write out the task, assign it to a developer, set a deadline and then prioritize it accordingly whether its high, medium or low. If the task is large then I can also break it into subtasks and assign those. The best part is the status updates. I can see which task the developer is working on, which is open, in progress or completed. I can also attach files like screenshots and docs, and the drag and drop feature saves so much time.
Cons
Its been a while since i am using it and there's not much I don't like about it. Everything seems fine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bhagvant M.
Human Resources, 500+ employees
July 2025
Best to Manage tasks effieciently
Pros
I am a QA at my company so basically I use Backlog daily for bug reporting. Before I was using Excel but now with software, I have many extensive features like bug reporting and task comments. I get notifications when someone updates or writes a task. I dont really use the Gantt chart, for me the status updates and bug tracking are the most important and they are very useful.
Cons
The Android app really isn't great. It's slow and lags every now and then, overall not a pleasant experience.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Mrigank T.
Engineering, 500+ employees
July 2025
Work life gets easier with backlog
Pros
Personally, resource management and time tracking are the features I like most. It's easy to manage and track the resources working on each project plus it saves a lot of time and I can track progress and provide clients with all the updates. The issue board is my favorite tool to get quick updates and it's also a favorite of my clients.
Cons
Occasionally the site goes down for a few minutes and I just have to wait for it to come back up. It's not too bad but it happens now and then.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sidharth D.
Human Resources, 500+ employees
July 2025
Beginner Friendly and Useful
Pros
The best thing about this software is its user friendly design, making it really easy for beginners. When I first joined the company, I had no experience with bug tracker software but I adapted quickly. I can easily mention bugs, assign them, and prioritize them as high or low.
Cons
Everythings going good. I don't have anything to complain about in the backlog, right now.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Jagriti P.
Engineering, 500+ employees
June 2025
Perfect for breaking down big tasks
Pros
I really like this tool because it's simple to use and the UI is easy to understand. It helps me keep track of my tasks. I can create a checklist, mark tasks as done or label them if they still need to be picked up. It also lets me break down big tasks into smaller ones which saves a lot time in tracking progress this way smaller tasks can be taken by any team member depending on their availability.
Cons
I haven't run into anything bad yet. So far it's been smooth and easy for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaradhya B.
Full Stack, 500+ employees
June 2025