Confluence Software

• Confluence pricing starts at $6.70/user/month for its Standard plan 
• Pricing is based on the number of users, with per-user, per-month billing for teams with up to 100 users and tiered average pricing for larger groups 
• Confluence offers a Free plan for small teams of up to 10 users 
• Annual subscriptions are available at a discount compared to monthly billing 
• Pricing tiers scale automatically to offer lower per-user rates as the user count increase 

Here’s a breakdown of feature differentiation by Confluence plan

Confluence pricing is primarily based on your total user count and the level of administrative control your team requires. This tiered model allows organizations to start with essential documentation tools and move toward enterprise-grade security and advanced analytics as their needs evolve. Each plan builds on the previous one, adding sophisticated management and automation features to support larger, more complex team structures.  

Free 

Ideal for: Small teams that need basic content creation and collaboration tools for up to 10 users.  

What to know about this plan: The Free plan is an excellent entry point for startups and small projects looking to centralize documentation without a financial commitment. It provides foundational tools like unlimited pages and spaces, along with mobile access and basic integrations. However, it is restricted to 10 users and lacks granular permissions, meaning all content is generally open to the entire team. Storage is limited to 2 GB, and support is community-based.  

Free Plan Features: 

• Pages and Spaces to create, organize, and share content across the team 
• Whiteboards with up to 3 active boards per user for visual brainstorming 
• Templates for Marketing, Product, Program Management, and more 
• Apps and Integrations to connect with tools like Jira, Slack, and Trello 
• 2 GB File Storage for documents and attachments 

Standard 

Ideal for: Growing teams that require more control over content permissions and expanded storage.  

What to know about this plan: The Standard plan is built for teams that need to scale while maintaining internal order. The key upgrade is the introduction of page and space permissions, which allows admins to control access to sensitive information. Supporting up to 250,000 users per site, this plan increases storage to 250 GB and includes local data residency options to meet compliance needs. Support is also upgraded to assist during local business hours.  

Standard Plan Features: Everything in Free, plus: 

• User Limit expanded up to 250,000 users to support growing organizations 
• Advanced permissions for pages and spaces to control who can view or edit content 
• Local Data Residency to specify where your data is pinned at rest 
• Business Hour Support from the Atlassian team for technical assistance 
• 250 GB File Storage to accommodate more extensive team documentation 

Premium 

Ideal for: Organizations that need advanced analytics, automation, and 24/7 support.  

What to know about this plan: The Premium plan is designed for high-growth organizations that rely on data-driven insights. It adds advanced analytics to track how content is consumed and increases the capacity for automation rules to 1,000 runs to help streamline repetitive workflows. Reliability is a major focus, featuring a 99.9% uptime SLA and 24/7 technical support for critical issues. Storage is completely unlimited, ensuring the team never has to worry about file size constraints.  

Premium Plan Features: Everything in Standard, plus: 

• Analytics for deeper visibility into site, space, and page usage 
• Team Calendars to manage schedules and track project milestones 
• External Collaboration to securely invite guests into specific spaces 
• 24/7 Premium Support for high-priority technical assistance for critical issues 
• Unlimited File Storage for all organizational content and assets 

Enterprise 

Ideal for: Large organizations requiring enterprise-grade security and centralized administration.  

What to know about this plan: The Enterprise plan is the most robust version of Confluence, tailored for large-scale operations with complex security needs. It allows for the deployment of multiple sites (up to 150), which is perfect for separate departments or global branches. It includes Atlassian Access for SAML SSO and automated provisioning, while centralizing billing and user management into a single dashboard for maximum administrative efficiency.  

Enterprise Plan Features: Everything in Premium, plus: 

• Multiple Sites (up to 150) to allow different departments or teams to have their own instances 
• Atlassian Access included for enhanced security with SAML SSO and automated provisioning 
• Centralized Administration to manage users and billing across multiple sites 
• Enterprise Support with 24/7 availability for all issues 
• 99.95% Uptime SLA for the highest level of service reliability and performance 

• Several reviewers report that the cost is highly justified for startups and smaller teams, particularly because of the real-time collaboration value and the variety of included templates 
• Some users note that while the initial pricing is attractive, the total cost can feel steep for larger organizations once they scale to thousands of users 
• Many customers emphasize that the platform offers strong value for money because it connects smoothly with other Atlassian tools, reducing the need for multiple expensive subscriptions 

Choosing the right Confluence plan means aligning your team's size, collaboration needs, and long-term security requirements with the capabilities included in each tier. Here’s a clear way to evaluate which plan fits best: 

• Identify what you need immediately: Determine if your priority is centralizing basic project documentation, creating brainstorming whiteboards, or connecting work through structured databases.  
• Consider your team size: The Free plan is perfect for small teams of 10 users or fewer, while the Standard, Premium, and Enterprise plans support up to 250,000 users with per-user pricing that scales as you grow.  
• Review your permissions and governance needs: the Free plan does not allow for page or space permissions. If you need to control who sees or edits specific content, you will need to move to the Standard tier.  
• Evaluate your automation requirements: Consider how many manual tasks you want to replace with automated workflows. The Free plan includes 10 rule runs per month, whereas Premium offers 1,000 runs per user each month for high-efficiency teams. Select a plan that fits your automation needs.  
• Account for storage and uptime: If your organization handles large volumes of assets, the 250 GB limit on Standard might be insufficient. The Premium and Enterprise tiers offer unlimited storage and a financially backed 99.9% to 99.95% uptime SLA.  
• Factor in support requirements: Determine whether your team can rely on community support (Free) or requires regional business-hour support (Standard), 24/7 support for critical issues (Premium), or 24/7 support for all issues (Enterprise). Choose a plan based on the level of support your organization requires.  

The primary consideration for most teams is whether Confluence delivers enough practical documentation and collaboration value to justify its recurring costs. Based on verified user feedback and the platform’s technical capabilities, here is what the data shows: 

Value For Money

Across verified reviews on our platform, users generally report that Confluence provides high operational efficiency, particularly for mid-size organizations that require a centralized knowledge hub. It is frequently highlighted as a powerful solution for technical documentation and project planning, especially for teams already utilizing the Atlassian ecosystem who need a seamless way to link project requirements with execution.  

Ease Of Use And Its Impact On Value

The platform is consistently praised for a structure that significantly contributes to its overall value. Users frequently mention the flexibility of spaces and the variety of ready-to-use templates, which reduce the time required to set up new projects. This high level of usability helps organizations: 

Decrease administrative overload by providing a structured environment where documentation is easily searchable, reducing the time spent by staff looking for fragmented information across emails or chat logs 

Consolidate team knowledge into a single source of truth, eliminating the confusion caused by duplicate files and helping to ensure that every department has access to the most up-to-date project specs 

Confluence is a well-rated knowledge management platform with an overall rating of 4.4/5. However, how does it compare with other project management and documentation solutions on the market? Several competing platforms also maintain strong overall ratings: 

Disclaimer: The pricing is subject to change.  

Based on verified user feedback on FindPM, Confluence has received an overall score of 4.4/5 stars.  

The appropriate Confluence plan for your organization depends on your team size, your requirement for data-driven insights, and your specific security protocols. Here is a straightforward way to determine which tier fits your needs: 

Small Teams And Startups 

The Free plan is a practical choice for small organizations of 10 users or fewer that need essential documentation capabilities. It provides the core tools for team collaboration, including unlimited pages, whiteboards, and basic templates. This tier is suitable for teams focused on centralizing knowledge without the need for granular permissions or extensive file storage.  

Growing Organizations

The Standard plan is designed for small to mid-size organizations that require more structured oversight and content control. It introduces page and space permissions, allowing admins to manage access to sensitive project data. This plan is ideal for teams that need to scale up to 250,000 users and require local data residency options to meet specific regional compliance standards.  

Mid-Size To Scaled Teams

The Premium plan supports more complex operations by providing advanced analytics and administrative automation. It includes site-wide usage insights, team calendars, and 24/7 premium support. This tier is best for organizations that prioritize data-driven decision-making and require unlimited storage and a high-uptime guarantee to maintain constant productivity.  

Enterprise Organizations

The Enterprise plan is tailored for mid-size to large-scale organizations with the most rigorous security and administrative requirements. It provides centralized user management across multiple sites and includes Atlassian Guard for SAML Single Sign-On (SSO) and automated provisioning. This plan is essential for organizations that need to manage complex, multi-departmental instances with the highest level of service reliability.  

Is Confluence software free?  

Yes, Confluence offers a Free plan for small organizations or startups. It is a "free forever" version rather than a limited trial, making it an ideal choice for teams just starting to centralize their documentation.  

What is the price/cost of Confluence software?  

Confluence pricing tiers for small to large size organizations are as follows: Free at $0/user/month, Standard at $6.70/user/month, Premium at $13.20/user/month, and Enterprise at custom pricing (billed annually).  

Does Confluence offer an annual discount?  

Yes, organizations can choose annual billing. Annual pricing is often more cost-effective for mid-size organizations as it is based on fixed user tiers rather than a per-user monthly rate, providing a predictable yearly cost.  

Are there additional costs for security features?  

While basic security is included in all plans, advanced features like SAML Single Sign-On (SSO) and automated user provisioning are available through an Atlassian Guard subscription. For mid-size to large organizations, these features are included at no extra cost in the Enterprise plan.  

Can I try the paid plans before committing?

The platform offers a 7-day free trial for the Standard and Premium plans, allowing organizations to evaluate advanced features like admin insights and granular permissions before starting a paid subscription.