Slack

Things We Love About Slack

We can confidently recommend it for its exceptional ability to streamline communication and boost productivity....

What Is Slack?

Slack is a cloud-based collaboration tool designed to boost team productivity by streamlining communication. It offers direct messaging, group discussions, file sharing, video conferencing, and integrations to serve as a centralized hub for business communication. Channels within Slack allow for seamless collaboration across teams, departments, and external partners, ensuring real-time updates and project progress.

What Is Slack Best For?

A standout feature of Slack is its versatile channels and dedicated spaces for groups, projects, topics, or departments to collaborate effectively. Whether public or private, slack channels enable teams to stay connected across various locations, time zones, and external organizations.

Slack's channels centralize discussions, file sharing, task allocation, and project progression in one place, ensuring all team members have access to relevant information to foster collaboration and productivity.

Slack Pricing

Slack offers flexible pricing plans designed to suit the needs of different teams. The software offers the following plans:

  • Free - $0/user/month
  • Pro Plan - $8. 75/user/month
  • Business+ - $15/user/month
  • Enterprise Grid – Custom Pricing
In addition to these core plans, Slack offers add-ons like Slack AI. Get a custom Slack pricing plan today!

Disclaimer: The pricing is subject to change.

Slack Integrations

The platform seamlessly integrates with the following applications:

  • OneDrive
  • GitHub
  • Zoom
  • Salesforce
  • Trello

How Does Slack Work?

To set up Slack for your team, follow these steps:

  • Upon logging in, you will arrive at the Channel Directory homepage, which showcases all the communication channels your team utilizes
  • Navigate to a channel from the sidebar to participate in discussions. This allows you to view past messages and engage with the team
  • Within channels, you can share files and communicate with team members
  • Pin important messages, establish new channels for projects, or engage in one-on-one chats by sending direct messages to team members
  • Utilize the search bar to quickly locate past messages, files, or conversations across all channels
  • Personalize your Slack experience by installing additional apps and adjusting notification settings via your user profile icon
You can also set up a free Slack demo to understand how to make the most of Slack for enhanced team communication and collaboration.

Who Is Slack For?

Slack is used in various business domains, and it is suitable for the following:

  • Business professionals
  • Project managers
  • Remote teams
  • IT professionals
  • Sales teams
  • Marketing teams

Is Slack Right For You?

Slack is a versatile platform suitable for teams of all sizes and industries. With enterprise-grade security measures such as data encryption and compliance programs, you can trust that your data will be safe. The platform is scalable, offering various plans to meet the needs of small startups to large enterprises. Known for enhancing productivity and efficiency, Slack is a valuable tool for businesses seeking to improve communication and workflow processes.

With industry giants like NASA, Uber, Airbnb, Target, and The New York Times among its users, the software has solidified its position as a leader, trusted by the best across diverse fields. Whether you want to improve collaboration, increase productivity, or streamline project management, Slack's integrations, automation capabilities, and AI features can help you achieve your goals efficiently.

Still unsure? Contact us at (315) 215-3447 and let us help you make an informed decision.

Slack Features

Slack facilitates seamless communication through various channels for different types of interactions. Users can type messages, make voice calls, and invite external organizations for discussions, fostering efficient teamwork and information sharing.

how it worksSee How It Works

The software offers various project management tools, enabling teams to efficiently manage projects in Slack by prioritizing tasks, sharing ideas, and staying aligned. It consolidates all project elements, leading to faster progress and increased productivity, with many teams reporting significant boosts in productivity levels.

how it worksSee How It Works

The platform offers an innovative way for businesses to connect with partners, vendors, or customers. By shifting conversations from siloed email threads to a shared workspace, this feature transforms collaboration. It enables seamless communication in real time, fostering stronger relationships and improving efficiency across external teams.

how it worksSee How It Works

Slack's AI capabilities enable users to perform various tasks within the platform, such as searching through company history for instant answers, catching up on conversations, and receiving daily message recaps, enhancing productivity. On average, users can save significant time weekly with Slack AI.

how it worksSee How It Works

Slack Pricing

Free

$0

/user/month
What's Included
  • 10 app integrations

  • 1:1 audio and video meetings

  • 90 days of message history

  • 1 workspace

  • 1:1 messages with people outside your organization

Pro

$8.75

/user/month
What's Included
  • Unlimited workflows

  • Collaborate on lists and documents

  • Group messages with people outside your organization

  • Unlimited message history

  • 1 workspace

  • Group audio and video meetings

  • Unlimited app integrations

  • Securely work alongside people outside of your company

Business+

$15

/user/month
What's Included
  • Everything in Pro, plus:

  • Data exports for all messages

  • SAML-based single sign-on

  • User provisioning and deprovisioning

Enterprise Grid

Custom Pricing
What's Included
  • Everything in Business+, plus:

  • Built-in employee directory

  • HIPAA-compliant message and file collaboration

  • Support for data loss prevention

  • e-discovery, and offline backup providers

Slack Reviews

Overall Rating

4.5

26 Review(s)

Rating Distribution

5

star

(16)

4

star

(7)

3

star

(3)

2

star

1

star

December 2024

Tool for community engagement

Moustafa

Information Technology and Services

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

Pros

One feature I really appreciate is the ability to create private channels for my C-executive team and have full control over who can access them. It gives me the flexibility to keep sensitive discussions secure while ensuring the right people are involved. What I also love is the variety of ways I can access it, whether through a web browser, the software on my desktop, or the mobile app. This ensures I can stay connected with my community no matter where I am or what device I'm using. Also, I find the integration of third-party apps, like Calendly to be very useful as it streamlines my workflow and makes scheduling so much easier.

Cons

I find it really confusing to locate the people and conversations where I've been tagged or mentioned. Sometimes Slack sends me notifications via email, which I prefer but many times it does not. Also, I do not like the video call feature. The quality is poor and the screen sharing functionality is not very effective for my needs.

December 2024

Service that stands out

Lindsay

Accounting

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I find it great for team management and I love the fact that I can access it on all my devices. The ability to add guest users to specific channels is also a feature I appreciate and the integration with other platforms is really easy.

Cons

I honestly like everything about it; I can't think of anything that I would consider negative.

Frequently Asked Questions

Slack currently supports 11 languages, including English, Korean, Italian, Chinese (Simplified), Chinese (Traditional), etc.