Overall Rating
4.5
26 Review(s)
Rating Distribution
5
(16)
4
(7)
3
(3)
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
8
Functionality
8
Slack Review
4.5 out of 5
Filters
Ratings
Company Size
Time Used
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Tool for community engagement
Tool for community engagement
Pros
One feature I really appreciate is the ability to create private channels for my C-executive team and have full control over who can access them. It gives me the flexibility to keep sensitive discussions secure while ensuring the right people are involved. What I also love is the variety of ways I can access it, whether through a web browser, the software on my desktop, or the mobile app. This ensures I can stay connected with my community no matter where I am or what device I'm using. Also, I find the integration of third-party apps, like Calendly to be very useful as it streamlines my workflow and makes scheduling so much easier.
Cons
I find it really confusing to locate the people and conversations where I've been tagged or mentioned. Sometimes Slack sends me notifications via email, which I prefer but many times it does not. Also, I do not like the video call feature. The quality is poor and the screen sharing functionality is not very effective for my needs.
Pros
One feature I really appreciate is the ability to create private channels for my C-executive team and have full control over who can access them. It gives me the flexibility to keep sensitive discussions secure while ensuring the right people are involved. What I also love is the variety of ways I can access it, whether through a web browser, the software on my desktop, or the mobile app. This ensures I can stay connected with my community no matter where I am or what device I'm using. Also, I find the integration of third-party apps, like Calendly to be very useful as it streamlines my workflow and makes scheduling so much easier.
Cons
I find it really confusing to locate the people and conversations where I've been tagged or mentioned. Sometimes Slack sends me notifications via email, which I prefer but many times it does not. Also, I do not like the video call feature. The quality is poor and the screen sharing functionality is not very effective for my needs.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Moustafa
Information Technology and Services, 500+ employees
More than a year
December 2024
Moustafa
Information Technology and Services, 500+ employees
More than a year
December 2024
Service that stands out
Service that stands out
Pros
I find it great for team management and I love the fact that I can access it on all my devices. The ability to add guest users to specific channels is also a feature I appreciate and the integration with other platforms is really easy.
Cons
I honestly like everything about it; I can't think of anything that I would consider negative.
Pros
I find it great for team management and I love the fact that I can access it on all my devices. The ability to add guest users to specific channels is also a feature I appreciate and the integration with other platforms is really easy.
Cons
I honestly like everything about it; I can't think of anything that I would consider negative.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lindsay
Accounting, N/A employees
More than a year
December 2024
Lindsay
Accounting, N/A employees
More than a year
December 2024
go for something else
go for something else
Pros
For me, chatting with individuals works really well. The direct messaging feature is simple yet effective.
Cons
Overall, it feels like Slack is slacking. It resembles a slightly upgraded version of what Microsoft Messenger used to be. It attempts to integrate meetings, voice functionality and calls but doesn't quite hit the mark.
Pros
For me, chatting with individuals works really well. The direct messaging feature is simple yet effective.
Cons
Overall, it feels like Slack is slacking. It resembles a slightly upgraded version of what Microsoft Messenger used to be. It attempts to integrate meetings, voice functionality and calls but doesn't quite hit the mark.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
4
Ease of use
6
Value for money
4
Customer Support
4
Functionality
4
Cynthia
Professional Training & Coaching, 51-100 employees
More than a year
December 2024
Cynthia
Professional Training & Coaching, 51-100 employees
More than a year
December 2024
Perfect for team messaging
Perfect for team messaging
Pros
Slack is a very easy tool for me to use to keep my team and company organized while ensuring good communication among everyone.
Cons
For its intended purpose, I have found it to be easy and I honestly can't find anything that I dislike about it.
Pros
Slack is a very easy tool for me to use to keep my team and company organized while ensuring good communication among everyone.
Cons
For its intended purpose, I have found it to be easy and I honestly can't find anything that I dislike about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nader
Oil & Energy, 51-100 employees
More than a year
December 2024
Nader
Oil & Energy, 51-100 employees
More than a year
December 2024
Favorite among tech companies
Favorite among tech companies
Pros
It's now the standard for most tech companies and I believe the user experience is much smoother than similar tools.
Cons
The search function in Slack doesn't quite live up to my expectations. It only worsens bad communication practices.
Pros
It's now the standard for most tech companies and I believe the user experience is much smoother than similar tools.
Cons
The search function in Slack doesn't quite live up to my expectations. It only worsens bad communication practices.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Anonymous
Information Technology and Services, 51-100 employees
More than a year
December 2024
Anonymous
Information Technology and Services, 51-100 employees
More than a year
December 2024
Reliable communication solution
Reliable communication solution
Pros
I really like how easy Slack is to use when communicating with people. It can also be personalized to suit my preferences, making it even better for me.
Cons
I do wish that everyone would stop messaging me but I realize that this is not really a Slack problem. Thankfully, I can mute everyone if necessary and I find that feature perfect.
Pros
I really like how easy Slack is to use when communicating with people. It can also be personalized to suit my preferences, making it even better for me.
Cons
I do wish that everyone would stop messaging me but I realize that this is not really a Slack problem. Thankfully, I can mute everyone if necessary and I find that feature perfect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Events Services, 11-50 employees
More than a year
December 2024
Shannon
Events Services, 11-50 employees
More than a year
December 2024
Excellent for virtual teams!
Excellent for virtual teams!
Pros
I would describe Slack as quick and dynamic. Switching between tasks and messages is easy, which makes it great for small to medium-sized teams.
Cons
The notification system can be overwhelming at times, making it difficult to stay on top of updates and posts.
Pros
I would describe Slack as quick and dynamic. Switching between tasks and messages is easy, which makes it great for small to medium-sized teams.
Cons
The notification system can be overwhelming at times, making it difficult to stay on top of updates and posts.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Amrith
Education Management, 11-50 employees
More than a year
December 2024
Amrith
Education Management, 11-50 employees
More than a year
December 2024
Ideal for team communication
Ideal for team communication
Pros
Slack is super easy to use and it keeps all my team conversations in one place. I love the channels and integrations with other tool..it makes work so much smoother for me.
Cons
The search feature can feel a bit clunky when I'm looking for older messages. Notifications can also get overwhelming if I am part of too many channels.
Pros
Slack is super easy to use and it keeps all my team conversations in one place. I love the channels and integrations with other tool..it makes work so much smoother for me.
Cons
The search feature can feel a bit clunky when I'm looking for older messages. Notifications can also get overwhelming if I am part of too many channels.
Ease of use
10
Value for money
6
Customer Support
5
Functionality
8
Ease of use
10
Value for money
6
Customer Support
5
Functionality
8
Anonymous
Online Media, N/A employees
More than a year
December 2024
Anonymous
Online Media, N/A employees
More than a year
December 2024
Strengths and flaws
Strengths and flaws
Pros
The user interface, stability and functionality of Slack are definitely some of its best features.
Cons
There are just too many notifications and it would be great to have one central place to manage them all.
Pros
The user interface, stability and functionality of Slack are definitely some of its best features.
Cons
There are just too many notifications and it would be great to have one central place to manage them all.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
HOSSEIN
Marketing and Advertising, 101-500 employees
More than a year
December 2024
HOSSEIN
Marketing and Advertising, 101-500 employees
More than a year
December 2024
Optimized for remote work
Optimized for remote work
Pros
I absolutely love this app. It's very easy for me to communicate with colleagues, create groups, share files, and integrate ticketing support.
Cons
Honestly, I don't have much to complain about. All the functionalities I need are already available in the app.
Pros
I absolutely love this app. It's very easy for me to communicate with colleagues, create groups, share files, and integrate ticketing support.
Cons
Honestly, I don't have much to complain about. All the functionalities I need are already available in the app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seb
Hospitality, 500+ employees
More than a year
December 2024
Seb
Hospitality, 500+ employees
More than a year
December 2024
Filters
Tool for community engagement
Tool for community engagement
Pros
One feature I really appreciate is the ability to create private channels for my C-executive team and have full control over who can access them. It gives me the flexibility to keep sensitive discussions secure while ensuring the right people are involved. What I also love is the variety of ways I can access it, whether through a web browser, the software on my desktop, or the mobile app. This ensures I can stay connected with my community no matter where I am or what device I'm using. Also, I find the integration of third-party apps, like Calendly to be very useful as it streamlines my workflow and makes scheduling so much easier.
Cons
I find it really confusing to locate the people and conversations where I've been tagged or mentioned. Sometimes Slack sends me notifications via email, which I prefer but many times it does not. Also, I do not like the video call feature. The quality is poor and the screen sharing functionality is not very effective for my needs.
Pros
One feature I really appreciate is the ability to create private channels for my C-executive team and have full control over who can access them. It gives me the flexibility to keep sensitive discussions secure while ensuring the right people are involved. What I also love is the variety of ways I can access it, whether through a web browser, the software on my desktop, or the mobile app. This ensures I can stay connected with my community no matter where I am or what device I'm using. Also, I find the integration of third-party apps, like Calendly to be very useful as it streamlines my workflow and makes scheduling so much easier.
Cons
I find it really confusing to locate the people and conversations where I've been tagged or mentioned. Sometimes Slack sends me notifications via email, which I prefer but many times it does not. Also, I do not like the video call feature. The quality is poor and the screen sharing functionality is not very effective for my needs.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Moustafa
Information Technology and Services, 500+ employees
More than a year
December 2024
Moustafa
Information Technology and Services, 500+ employees
More than a year
December 2024
Service that stands out
Service that stands out
Pros
I find it great for team management and I love the fact that I can access it on all my devices. The ability to add guest users to specific channels is also a feature I appreciate and the integration with other platforms is really easy.
Cons
I honestly like everything about it; I can't think of anything that I would consider negative.
Pros
I find it great for team management and I love the fact that I can access it on all my devices. The ability to add guest users to specific channels is also a feature I appreciate and the integration with other platforms is really easy.
Cons
I honestly like everything about it; I can't think of anything that I would consider negative.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lindsay
Accounting, N/A employees
More than a year
December 2024
Lindsay
Accounting, N/A employees
More than a year
December 2024
go for something else
go for something else
Pros
For me, chatting with individuals works really well. The direct messaging feature is simple yet effective.
Cons
Overall, it feels like Slack is slacking. It resembles a slightly upgraded version of what Microsoft Messenger used to be. It attempts to integrate meetings, voice functionality and calls but doesn't quite hit the mark.
Pros
For me, chatting with individuals works really well. The direct messaging feature is simple yet effective.
Cons
Overall, it feels like Slack is slacking. It resembles a slightly upgraded version of what Microsoft Messenger used to be. It attempts to integrate meetings, voice functionality and calls but doesn't quite hit the mark.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
4
Ease of use
6
Value for money
4
Customer Support
4
Functionality
4
Cynthia
Professional Training & Coaching, 51-100 employees
More than a year
December 2024
Cynthia
Professional Training & Coaching, 51-100 employees
More than a year
December 2024
Perfect for team messaging
Perfect for team messaging
Pros
Slack is a very easy tool for me to use to keep my team and company organized while ensuring good communication among everyone.
Cons
For its intended purpose, I have found it to be easy and I honestly can't find anything that I dislike about it.
Pros
Slack is a very easy tool for me to use to keep my team and company organized while ensuring good communication among everyone.
Cons
For its intended purpose, I have found it to be easy and I honestly can't find anything that I dislike about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nader
Oil & Energy, 51-100 employees
More than a year
December 2024
Nader
Oil & Energy, 51-100 employees
More than a year
December 2024
Favorite among tech companies
Favorite among tech companies
Pros
It's now the standard for most tech companies and I believe the user experience is much smoother than similar tools.
Cons
The search function in Slack doesn't quite live up to my expectations. It only worsens bad communication practices.
Pros
It's now the standard for most tech companies and I believe the user experience is much smoother than similar tools.
Cons
The search function in Slack doesn't quite live up to my expectations. It only worsens bad communication practices.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Anonymous
Information Technology and Services, 51-100 employees
More than a year
December 2024
Anonymous
Information Technology and Services, 51-100 employees
More than a year
December 2024
Reliable communication solution
Reliable communication solution
Pros
I really like how easy Slack is to use when communicating with people. It can also be personalized to suit my preferences, making it even better for me.
Cons
I do wish that everyone would stop messaging me but I realize that this is not really a Slack problem. Thankfully, I can mute everyone if necessary and I find that feature perfect.
Pros
I really like how easy Slack is to use when communicating with people. It can also be personalized to suit my preferences, making it even better for me.
Cons
I do wish that everyone would stop messaging me but I realize that this is not really a Slack problem. Thankfully, I can mute everyone if necessary and I find that feature perfect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Events Services, 11-50 employees
More than a year
December 2024
Shannon
Events Services, 11-50 employees
More than a year
December 2024
Excellent for virtual teams!
Excellent for virtual teams!
Pros
I would describe Slack as quick and dynamic. Switching between tasks and messages is easy, which makes it great for small to medium-sized teams.
Cons
The notification system can be overwhelming at times, making it difficult to stay on top of updates and posts.
Pros
I would describe Slack as quick and dynamic. Switching between tasks and messages is easy, which makes it great for small to medium-sized teams.
Cons
The notification system can be overwhelming at times, making it difficult to stay on top of updates and posts.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Amrith
Education Management, 11-50 employees
More than a year
December 2024
Amrith
Education Management, 11-50 employees
More than a year
December 2024
Ideal for team communication
Ideal for team communication
Pros
Slack is super easy to use and it keeps all my team conversations in one place. I love the channels and integrations with other tool..it makes work so much smoother for me.
Cons
The search feature can feel a bit clunky when I'm looking for older messages. Notifications can also get overwhelming if I am part of too many channels.
Pros
Slack is super easy to use and it keeps all my team conversations in one place. I love the channels and integrations with other tool..it makes work so much smoother for me.
Cons
The search feature can feel a bit clunky when I'm looking for older messages. Notifications can also get overwhelming if I am part of too many channels.
Ease of use
10
Value for money
6
Customer Support
5
Functionality
8
Ease of use
10
Value for money
6
Customer Support
5
Functionality
8
Anonymous
Online Media, N/A employees
More than a year
December 2024
Anonymous
Online Media, N/A employees
More than a year
December 2024
Strengths and flaws
Strengths and flaws
Pros
The user interface, stability and functionality of Slack are definitely some of its best features.
Cons
There are just too many notifications and it would be great to have one central place to manage them all.
Pros
The user interface, stability and functionality of Slack are definitely some of its best features.
Cons
There are just too many notifications and it would be great to have one central place to manage them all.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
HOSSEIN
Marketing and Advertising, 101-500 employees
More than a year
December 2024
HOSSEIN
Marketing and Advertising, 101-500 employees
More than a year
December 2024
Optimized for remote work
Optimized for remote work
Pros
I absolutely love this app. It's very easy for me to communicate with colleagues, create groups, share files, and integrate ticketing support.
Cons
Honestly, I don't have much to complain about. All the functionalities I need are already available in the app.
Pros
I absolutely love this app. It's very easy for me to communicate with colleagues, create groups, share files, and integrate ticketing support.
Cons
Honestly, I don't have much to complain about. All the functionalities I need are already available in the app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seb
Hospitality, 500+ employees
More than a year
December 2024
Seb
Hospitality, 500+ employees
More than a year
December 2024