Smartsheet Reviews

It brings order to your workspace

Pros

The customer support team is very responsive as whenever I contact them, they are there to help. Plus the tool itself is very easy to use.

Cons

I had some trouble integrating it with other tools but customer support was really helpful and quick in sorting it out.

The perfect blend of spreadsheets and project management

Pros

Smartsheet is hands down the most powerful and customizable spreadsheet tool I have ever found in the market.

Cons

Well I feel like the dashboards could use better built-in graphic design to make them more visually appealing.

Highly capable for big projects but complex

Pros

Love how it works like a traditional spreadsheet but also handles complex project management for us such as tracking timelines, budgets and resources all in one place. Plus the collaboration features, like shared sheets and real-time updates, are amazing too.

Cons

The interface feel a bit cluttered at times, which makes it harder for us to find things quickly or learn all the advanced features.

An all-in-one space for effective teamwork

Pros

The customizable dashboards are proven highly valuable for us. They make it easy for us to monitor key metrics in one place. Also the reporting tools are quite helpful for spotting and fixing major issues.

Cons

Setting up automations for advanced workflows requires little technical knowledge, which we did not know in the beginning. So we faced trouble in this area.

Helpful but better alternatives exist

Pros

It is packed with great features. In short it has everything we were looking for in a platform, making our work simple and stress free.

Cons

Sometimes it does not work as we expected. For example, the form feature doesn't always function the way it should.

A stronger alternative to Excel

Pros

Connecting multiple sheets with formulas is so simple and Smartsheet, in general is so easy to use. Our team also loves the dashboard and automated forms as they save us so much time.

Cons

It is not a complaint but a wish that I would love to have more options for viewing data in different formats.

Push it to its limits for maximum benefit

Pros

Smartsheet is easy to learn and very user-friendly. Plus their support team is very knowledgeable and always helpful, whenever I reach out to them.

Cons

Handling large amounts of data is not easy. As I can only copy and paste 500 rows at a time and once I hit the 50,000 row limit, I either have to remove data or create a new Smartsheet.

Truly lives up to its name!

Pros

Editing work documents on the go is proven highly beneficial for us. Plus the real-time collaboration and seamless app integrations make everything so much better.

Cons

I found the customization options quite limited. It would be great if they offered more options when it comes to customization.

An all-in-one platform

Pros

Smartsheet is such a powerful workspace solution as it helps me out a lot with organizing tasks.

Cons

Well it has been working great for me so far. No complaints.

A useful addition to any workspace

Pros

It is very versatile that we can use it for so many different things.

Cons

More customization options would be nice and sometimes automations do not work as we expected.