Dolibarr

• Businesses mainly pay for hosting, support, or additional modules 
• The higher-tier plan offers a significantly larger monthly API call allowance, making it better suited for businesses with heavier integrations and higher data exchange requirements.  

While Dolibarr is the actual ERP and CRM software, DoliCloud provides the managed cloud infrastructure, hosting, backups, upgrades, and support around it. Here's what you need to know about the pricing and feature structure of DoliCloud plans: 

Both Dolicloud plans provide access to the official Dolibarr ERP & CRM modules, cloud hosting, backups, version upgrades, and remote access tools. The main differences between the two plans appear in storage capacity, API call limits, support levels, email sending flexibility, and task scheduler frequency.  

Basic 

Ideal For: 

Freelancers, startups, independent consultants, and very small businesses that need a hosted ERP/CRM environment with essential support and moderate operational requirements.  

What To Know About This Plan: 

The Basic plan starts at €14/user/month and provides browser-based access, allowing users to access Dolibarr from different operating systems and devices without local installation. It also includes 24/7 availability, making the system continuously accessible for daily business operations. Migration support is included for businesses migrating to the platform, while technical assistance is handled through ticket-based support in English or French.

Dolibarr Basic Features: 

• Functional support via community forums
• Remote SSH, SFTP, rsync, and database access
• Free trial for 30 days or more
• No commitment, entry fee, or exit fee 

Premium 

Ideal For: 

Growing businesses and larger companies that require expanded system capacity, higher API usage, and more advanced support.  

What To Know About This Plan: 

The Premium plan costs around €30/month + €15/user/month and includes extended support. Also, on-demand version upgrades are available in the customer dashboard; using it, businesses can request updates. It also provides daily backups with a 30-day rolling cycle, helping businesses maintain recoverable historical data.

Dolibarr Premium Features:

• Remote SSH, SFTP, rsync, and database access
• Free trial for 30 days or more
• No commitment, entry fee, or exit fee 
• Datacenter in France

• Many users describe DoliCloud as a cost-effective ERP and CRM solution because it combines invoicing, CRM, inventory, and accounting tools within a single platform.  
• Several users also consider the pricing reasonable for small and mid-sized businesses, especially compared to larger enterprise ERP systems, which often involve higher licensing and deployment costs.  
• However, a few users mention that some advanced features and configurations are less intuitive for new users, which can slow adoption despite the affordable pricing.  
• Others point out that certain capabilities depend on additional modules or setup adjustments, so the experience may vary depending on how extensively the platform is configured.  

Since pricing depends on the selected plan, number of enabled users, storage, and operational requirements, preparing the right information beforehand helps you evaluate plans more accurately and avoid unnecessary costs. To prepare effectively, consider the following steps: 

• Identify how many internal users need access because DoliCloud pricing is based on enabled internal users 
• Determine which business functions you need, such as CRM, invoicing, inventory, accounting, HR, or POS, so you can choose a suitable plan from the beginning 
• Estimate how much document and file storage your business may require for invoices, contracts, attachments, and product records 
• Review whether your operations require multi-company, multi-currency, or multilingual support before selecting a plan 
• Check whether your business depends on integrations with payment gateways, eCommerce platforms, or external business tools 
• Confirm whether you need migration support for transferring existing business data into DoliCloud 
• Evaluate how many teams or departments will actively use the platform to avoid selecting a plan that becomes restrictive as usage grows 
• Review the included support options and response methods, so they align with your operational needs 

Lastly, carefully compare the two subscription plans to determine which option aligns better with your user volume, operational requirements, and expected platform usage.  

Whether Dolibarr is the right choice depends on your business requirements, number of users, operational complexity, and the modules you plan to use. Here’s a breakdown to help you evaluate it: 

Value For Money 

Users often mention that the platform is affordable while still meeting practical business requirements for CRM and ERP operations. Some reviewers also appreciate that the system combines multiple business functions within one subscription, which can reduce spending on separate tools. However, a few users mention that lower-cost plans may feel limiting for businesses that require broader storage or higher user capacity over time.  

Ease Of Use 

Users often mention that the interface includes a wide range of built-in features, which reduces the need to switch between multiple systems during daily operations. Many users also appreciate that modules are integrated, making workflows easier to manage across different business functions. However, some users report occasional UI bugs, which they generally describe as minor and not significantly disruptive to overall usability.  

DoliCloud is a well-rated ERP and CRM platform, holding an overall rating of 4.5/5. Here are some alternative options along with their pricing and rating comparisons: 

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.  

Based on user feedback, DoliCloud has earned the following ratings: 

Overall Rating: 4.5/5 
Ease Of Use: 4/5 

Choosing whether Dolibarr is the right fit depends on your business size, operational requirements, and preferred deployment method. Businesses that want an ERP and CRM system without high licensing costs often consider Dolibarr because it supports both self-hosted and cloud-hosted deployment through DoliCloud.  

Users find it a suitable fit for businesses that prefer modular deployment, as modules can be enabled based on operational needs. Some users also mention that certain functions require configuration adjustments before they align properly with business processes.  

Ultimately, the decision depends on whether your business prioritizes lower software costs, deployment flexibility, and modular system management over the more standardized structure offered by larger enterprise ERP platforms.  

1. Does Dolibarr charge a separate license fee for self-hosted deployment?  

No, Dolibarr is an open-source software and can be self-hosted without paying a software license fee. However, businesses may still incur costs for hosting infrastructure or paid modules.  

2. Does DoliCloud pricing increase with inactive users?  

Billing is based on enabled internal users rather than actual usage activity. This means disabled users are not counted, but enabled users are billed even if they rarely log in.  

3. Does DoliCloud offer monthly or annual billing?  

DoliCloud generally supports recurring subscription billing. But the available billing cycle may vary depending on the selected plan and service configuration.  

4. Can businesses reduce costs by hosting Dolibarr independently?

Yes, some businesses choose self-hosting to avoid recurring cloud subscription costs. However, this approach may increase internal responsibilities for backups, security, updates, and server management.  

5. Are taxes included in Dolibarr or DoliCloud pricing?  

No, all prices are tax exclusive. A 0% VAT rate applies to buyers outside Europe and to European businesses with a registered VAT number, except in France. Billing is calculated only for enabled internal users.