Smartsheet

• Smartsheet pricing starts at $12/member/month for its Pro plan 
• Pricing is based on a per-member structure, requiring a minimum of 3 members for the Business tier and a minimum of 10 members for the Enterprise tier 
• Smartsheet offers free access for unlimited contributors on the Pro plan, and unlimited guests and contributors on the Business plan 
• Custom pricing is available for larger organization through the Enterprise and Advanced Work Management plans, which offer advanced security, controls, and portfolio-level solutions 

Here’s a breakdown of feature differentiation by Smartsheet plan: 

Smartsheet’s pricing structure is based on the specific capabilities required and the plan tier selected. Subscriptions are billed per member per month, with certain tiers requiring minimum seat thresholds. Each plan builds on the previous one, adding more advanced automation, storage, and security controls as you move up the tiers.  

Pro 

Ideal for: People and small teams that want to track, share, and manage project workflows.  

What to know about this plan: The Pro plan provides core collaboration tools for up to 10 members. It gives users the ability to create unlimited sheets, dashboards, and forms while facilitating sharing with external viewers. This plan is well-suited for teams looking to digitize their processes and establish basic workflow automations without needing advanced portfolio tracking or enterprise administrative governance.  

Pro Plan Features 

• Unlimited Sheets, Reports, and Dashboards to map project tasks, consolidate multi-sheet information, and build real-time visual metrics 
• Standard Work Views including Grid, Gantt, Card, and Calendar views for flexible project scheduling and task tracking 
• 250 Automated Workflows per Month to eliminate repetitive administrative manual updates and alerts 
• 20 GB Attachment Storage to store project files, documentation, and operational images within specific project rows 

Business 

Ideal for: Growing teams and businesses looking to align people, projects, and programs with unlimited scalability.

What to know about this plan: The Business plan includes everything in the Pro plan and introduces a minimum user requirement of 3 members. It removes the 250 monthly automation limit to unlimited automations, increases attachment storage to 1 TB, and allows teams to track resource capacity. It also expands collaborator options by introducing unlimited free guests who can edit and comment on sheets.  

Business Plan Features 

Everything in Pro, plus: 

• Unlimited Free Guests and Contributors allowing external stakeholders to edit, comment, and fully participate in sheets without purchasing extra seats
• Timeline View to visualize, plan, manage, and track date-based work across fluid schedules
• Workload Tracking to maintain essential visibility into team member availability and resolve project overallocations
• Admin Center Capabilities giving system administrators centralized tools to manage users, group permissions, and licenses
• Unlimited Automated Workflows to build cross-functional processes without monthly automation caps 
• 1 TB Attachment Storage expanding capacity for complex document logs, proofs, and media files 

Enterprise

Ideal for: Organizations that require enterprise-grade security, advanced compliance, automated user provisioning, and tailored governance.

What to know about this plan: The Enterprise plan provides a highly secure corporate work experience. Along with all Business features, it introduces AI capabilities, single sign-on integration, and advanced administrative guardrails to secure organizational data. Pricing for this tier is customized upon request.

Enterprise Plan Features

Everything in Business, plus:

• AI Formulas, Texts, and Charts to write formulas, summarize and categorize text, and visualize sheet data as charts 
• Scenario Planning to view timelines alongside capacity and explore what-if scenarios without impacting live plans 
• Portfolios to standardize projects in one place and keep work consistent from intake to reporting 
• SAML-based SSO to enforce consistent login methods by restricting access options and providing custom authentication 
• Enterprise Plan Manager to manage multiple Smartsheet Enterprise accounts in a seamless, centralized, and secure way 
• Directory Integrations to synchronize existing enterprise directory services with Smartsheet to provision and deprovision users 
• Unlimited Attachment Storage removing file space limits to create a centralized source of truth 

Advanced Work Management

Ideal for: Large-scale organizations needing advanced portfolio management, automatic data syncing, and sophisticated cross-platform connectors.

What to know about this plan: The Advanced Work Management tier includes the platform's most advanced capabilities. It builds upon the Enterprise tier by bundling premium add-on applications directly into the plan structure. This tier is a match for companies looking to execute complex data manipulation, sync large databases, and automate cross-platform business workflows at scale. Pricing for this tier is customized upon request.

Advanced Work Management Features

Everything in Enterprise, plus:

• Control Center to deliver consistent, visible projects, processes, and programs at scale 
• Dynamic View offering granular sharing controls that enable business owners to share information with the right people at the right time
• Data Shuttle and Connectors to automate data movement and synchronize information across critical business platforms
• DataMesh to eliminate typos and duplicative data entry by mapping data between large sheets and reports 
• Calendar and Pivot Apps to build shareable calendars with custom details and analyze large data sets to create meaningful comparisons and trends
• Premium Support including live agent chat, coaching sessions, and priority support with a first response time of 2 hours or less 

• Many reviewers point out that while the platform is highly adaptable, the pricing can feel high and inflexible, particularly for teams requiring only a small number of licenses 
• Users report that the total cost of ownership escalates quickly when adding premium apps and advanced capabilities like Control Center or data connectors, which are restricted to the highest tiers 
• Some organizations note that getting the full value out of their paid subscription can be slow, as the extensive onboarding time required for complex formulas and advanced automation demands a significant upfront investment of training hours 

Choosing the right Smartsheet plan means aligning your team's size, tracking needs, and long-term administrative requirements with the capabilities included in each tier. Here’s a clear way on how to evaluate plans: 

• Identify what you need immediately: Determine if your priority is managing basic individual tasks, building real-time dashboards to share with collaborators, or constructing complex company-wide systems with built-in AI capabilities 
• Consider your team size: The Pro plan supports smaller setups of 1 to 10 members, whereas the Business tier requires a minimum of 3 members and the Enterprise tier requires a minimum of 10 members to support broader structural deployment 
• Review your contributor and guest needs: The Pro plan allows sharing with unlimited external Contributors who can view, comment, or submit forms. If your workflow requires external stakeholders outside your domain to actively edit sheets, you will need to choose the Business tier or higher to access unlimited free guests 
• Evaluate your automation requirements: Consider how many repetitive tasks you want to replace with automated workflows. The Pro plan restricts usage to 250 automations per month, whereas the Business, Enterprise, and Advanced Work Management tiers offer unlimited automations for high-efficiency teams 
• Account for attachment storage and views: If your organization handles large volumes of files and digital assets, the 20 GB limit on the Pro plan might be insufficient. The Business plan expands this to 1 TB of storage along with the interactive Timeline view, while the Enterprise tier removes storage limits entirely to create a unified source of truth 
• Factor in premium apps and portfolio management: Determine whether your team can operate with core work views or requires advanced data manipulation tools. If you need to map large blocks of data between reports, orchestrate automated uploads from ERP systems, or gain premium support with a 2-hour first response time, choose the Advanced Work Management tier 

The primary consideration for most teams is whether Smartsheet delivers enough practical work management and tracking value to justify its recurring costs. Based on verified user feedback and the platform’s technical capabilities, here is what the data shows: 

Value For Money 

Users generally report that Smartsheet provides high operational efficiency, particularly for organizations that require a structured, database-driven project environment. It is frequently highlighted as a powerful solution for complex portfolio tracking and cross-departmental collaboration, especially for teams looking for an advanced alternative to traditional spreadsheets that can handle deep multi-sheet calculations and unified dashboard reporting.  

Ease Of Use And Its Impact On Value 

The platform is consistently praised for features that significantly contribute to its overall value once a team is fully onboarded. Users frequently mention the versatility of the system's multiple views, such as Grid, Gantt, Board, and Timeline, and the extensive selection of ready-to-use project templates, which reduce the time required to deploy new workflows. This high level of structural flexibility helps organizations: 

Decrease administrative workload by utilizing automated alerts, reminders, and update requests, which drastically reduce the time staff spend following up on project statuses through separate emails or chat logs 

Consolidate team knowledge into a single source of truth, allowing external stakeholders to securely view or edit operational tracking details while keeping massive amounts of attachments and documentation directly linked to individual project rows 

Alternatives To Smartsheet 

Smartsheet is a well-rated collaborative work management platform with an overall rating of 4.5/5. However, how does it compare with other project management and database-driven solutions on the market? Several competing platforms also maintain strong overall ratings: 

Disclaimer: The pricing is subject to change.  

The appropriate Smartsheet plan for your organization depends on your team size, your requirement for cross-functional document sharing, and your specific security protocols. Here is a straightforward way to determine which tier fits your needs: 

Small Teams And Individuals

The Pro plan is a practical choice for individuals and small groups that need essential spreadsheet-driven tracking capabilities. It provides core tools for project organization, including unlimited sheets, reports, and dashboards for 1 to 10 Members. This tier is suitable for teams focused on basic collaboration workflows using Grid, Gantt, Board, and Calendar views without the need for extensive automated task volumes, as monthly workflow runs are capped at 250.

Growing Businesses

The Business plan is designed for teams that require more structured data management across multiple internal and external initiatives. It introduces a minimum requirement of 3 Members and unlocks unlimited automations alongside an interactive Timeline view and team workload tracking. This plan is ideal for groups that need to attach larger project assets up to 1 TB and require unlimited free guests outside their company domain to actively edit tracking details.

Enterprise Organizations

The Enterprise plan is tailored for large-scale organizations with rigorous corporate security and administrative governance requirements. It provides advanced oversight by introducing centralized user management via SAML-based Single Sign-On (SSO), automated directory integrations, and unlimited attachment storage. This tier is essential for companies requiring a minimum of 10 Members that want to utilize new native capabilities like Scenario Planning, project Portfolios, and built-in AI assistant tools to write formulas or summarize sheet data.

Advanced Implementations

The Advanced Work Management plan supports complex, company-wide operations by bundling core operational platforms with specialized enterprise features. It includes premium add-on software like Control Center for automated blueprint deployments, Dynamic View for granular cell-level privacy, and Data Shuttle to offload database files automatically. This tier is best for multi-department organizations that prioritize real-time cross-platform data mapping with Jira or Salesforce and require premium live technical support.  

Is Smartsheet free?  

No, Smartsheet does not offer a permanently free plan, but it provides a 30-day free trial that allows users to explore its core features. Once the trial expires, organizations must upgrade to a paid subscription, such as the Pro, Business, or Enterprise tier, to continue creating and editing project sheets.  

How much does Smartsheet cost?  

Smartsheet pricing starts at $12/member/month for the Pro plan, while the Business plan costs $24/member/month. For larger organizations requiring advanced governance, extensive data tracking, or premium add-on capabilities, Smartsheet offers Enterprise and Advanced Work Management tiers via custom, quote-based pricing.  

Can users change their plan?  

Yes. Users can upgrade their plan at any time to access additional project, program, or portfolio management capabilities. They can also add or remove users, purchase additional licenses, or cancel their subscription as needed.  

Which payment options are available for Smartsheet subscriptions?  

Users can pay for Smartsheet subscriptions using major credit cards or ACH direct debit. Eligible Enterprise customers may also have access to invoiced billing with payment options that include credit card, check, ACH, and wire transfer. Payment availability may vary by region.  

Which currencies does Smartsheet accept?  

Smartsheet accepts payments in a variety of currencies, including Australian Dollar (AUD), Canadian Dollar (CAD), Swiss Franc (CHF), Danish Krone (DKK), Euro (EUR), British Pound (GBP), Japanese Yen (JPY), Norwegian Krone (NOK), New Zealand Dollar (NZD), Swedish Krona (SEK), Singapore Dollar (SGD), US Dollar (USD), and South African Rand (ZAR).